What should I do to replace the item I bought?

You can replace any item you buy through our website at any Kartal Yuvası (Eagle's Nest) store within a period of 30 days as of the date of invoice on the condition that the any label of the relevant item should not have been torn, the item should not have been used, the packaging of the item should not have been opened, the item should not have been damaged and the item should be submitted in its original box along with any and all associated accessories, if any.